Returns & Exchanges

Due to the unique and curated nature of our designer collections, all sales at Justin Reed are final unless an item is significantly misrepresented. We encourage customers to review all product descriptions and high-resolution imagery carefully before completing a purchase.

Return Process

• 1.
  Contact Support

  If you believe there is a discrepancy with your order, email our concierge team within 48 hours of delivery with your order number and detailed photos.

• 2.
  Review Process

  Our authentication and quality control team will review your claim to ensure it meets our strict criteria for return eligibility.

• 3.
  Secure Shipping

  Once authorized, items must be returned in their original condition with all security tags intact using a trackable, insured shipping method.

• 4.
  Refund Issuance

  Upon receipt and final inspection of the item, a refund will be processed to your original payment method, excluding any initial shipping costs.